ESTIMATED DELIVERY DATES DISCLAIMER

For your convenience, please find the estimated delivery timeframes below. Please note that they are subject to change. For the most up-to-date delivery information, please track your shipment using the tracking number that is included in your shipping confirmation.

*Applies to in-stock items only. Delivery of out-of-stock items is subject to availability, and we will keep you informed via email.

SHIPPING COST & TIME FRAMES

Place your orders by the dates below for delivery on Valentine's Day, Tuesday, February 14th. 

Place Order ByTimeShipping Type
TUESDAY, JANUARY 243 PM ETAPO/FPO/DPO Military Locations and US Territories
MONDAY, FEBRUARY 63 PM ETPO Boxes
MONDAY, FEBRUARY 62 PM ETStandard Ground Service
THURSDAY, FEBRUARY 92 PM ETSecond Day Air
FRIDAY, FEBRUARY 1012 PM ETOvernight Air



 

 Total Delivery
Timing		Order Must
Be Placed By		Cost1
StandardProcessing: 1-2 business days+
Shipping: 3-6 business days		n/aFree
2nd Day2Processing: Same business day
Shipping: 2 business days		2:00pm ET$15
OvernightProcessing: Same business day
Shipping: 1 business day		2:00pm ET$25

1. Shipping costs will be calculated based on order total.

2. In order to process and ship your order with 2nd Day or overnight shipping on the same business day, submit your order by the time noted above.

See below for additional details on Alaska, Hawaii, U.S. Territories, P.O. Boxes and APO/FPO/DPO Addresses and International Locations.

Shipping to select rural or remote destinations may result in extended shipping times.
Please note, Express Service may not be available for some remote destinations.

SHIPPING INFORMATION
  • A signature may be required upon delivery for Overnight and 2nd Day shipments. Expedited orders that contain products which are regulated for transport require extra handling and may be shipped the following business day. Please select the option that best suits your delivery needs during “Checkout”.
  • If your order only contains https://www.cremedelamer.com/ Gift Cards, you will not be charged for Standard Shipping. Sending a https://www.cremedelamer.com/ Online eGift card via email is free of charge.
  • PLEASE NOTE: all purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.
SHIPPING ADDRESS DISCLAIMER
  • At this time, https://www.cremedelamer.com/ is unable to ship to more than one address within a single order. Please place a separate order for each designated shipping address and make sure to verify that the address details are accurate to avoid any errors or delays in shipping.
ELECTRONIC DELIVERY
RULES & RESTRICTIONS
  • Some items sold by https://www.cremedelamer.com/ Online require special handling as specified by federal, state, and/or local regulations governing the transport of these items. In addition, the shipment of some products to certain locations may not be possible.
FORWARDING
  • La Mer Online is not responsible for any damage, defect, material difference, or loss that occurs to goods delivered to a forwarding company. La Mer Online is not responsible for providing a replacement or refund for any goods delivered to a forwarding company. If you choose to ship product(s) to a forwarding company, we recommend requesting the forwarder refuse any packages that arrive damaged. Damage must be reported prior to the forwarding company accepting the package. Once a package is received by a forwarding company, it is the responsibility of the forwarding company.
LOST OR MISSING ORDERS

If the tracking information for your package is confirmed delivered, and you are unable to locate the delivered package please:

  1. Check with neighbors and family members
  2. Look around the delivery location
  3. Check for notice of attempted delivery
  4. Contact the carrier directly who can assist further

Note: La Mer Online monitors claims of lost, missing, wrong and damaged items for abuse. Lost, missing, wrong and damaged items must be reported immediately upon receipt of the shipment, and any damaged, wrong, missing items must be retained (including the shipper). La Mer Online reserves the right to limit or deny the reshipment or credit of an order/item in all instances.
P.O. BOXES AND APO/FPO/DPO ADDRESSES
  • Most items may be shipped to P.O. Boxes and Military APO/FPO/DPO addresses, but some restrictions apply as explained in Shipping Restrictions. https://www.cremedelamer.com/ currently ships to the following APO/FPO/DPO locations:
    • Ex: AA – Armed Forces America
    • Ex: AE – Armed Forces Europe
    • Ex: AP – Armed Forces Pacific
  • Orders shipped to P.O. Boxes are delivered within 6-14 business days with Standard Shipping.
    APO/FPO/DPO addresses are delivered within 14-21 business days of the order’s ship date. Orders shipped to P.O. Boxes and APO/FPO/DPO addresses cannot be shipped by Overnight or 2nd Day Shipping methods.
ALASKA, HAWAII, OTHER US TERRITORIES
  • Most items may be shipped to Alaska, Hawaii, and the U.S. Territories, but some restrictions apply as explained in Shipping Restrictions. https://www.cremedelamer.com/ currently ships to the following U.S. Territories:
    • America Samoa
    • Guam
    • Northern Mariana Islands
    • Puerto Rico
    • U.S. Virgin Islands
  • Some locations in Alaska and Hawaii may take up to 14 business days. Orders shipped to U.S. Territories are delivered within 14-21 business days of the order’s ship date. Overnight and 2nd Day Priority shipping methods are not available for certain locations in Alaska, Hawaii, and the U.S. Territories.
  • *We regret we are unable to ship to Palau.
INTERNATIONAL LOCATIONS